Total customer satisfaction : satisfacción y deleite total del cliente /

Bibliographic Details
Main Author: Rico, Ruben Roberto
Format: Book
Language:Español
Published: Buenos Aires : Macchi, 1998.
Edition:6a ed. ampliada
Subjects:
Marketing
Description
Physical Description:xxiv, 302 p. ; 23 cm.
Bibliography:Incluye referencias bibliográficas (p. 301)
ISBN:9505374313

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