Hotel management and operations /

Detalles Bibliográficos
Otros Autores: Rutherford, Denney G., 1942-2015 (ed.)
Formato: Libro
Idioma:Inglés
Publicado: New York : Van Nostrand Reinhold, c1990
Materias:
Tabla de Contenidos:
  • 1. Overview.
  • 2. Organization.
  • 3. General managers.
  • 4. Front office management.
  • 5. Housekeeping.
  • 6. Engineering, security and guest services.
  • 7. Food and beverage division.
  • 8. Marketing and other staff departaments.
  • 9. Human resources and personnel management.
  • 10. Purchasing.
  • 11. Accounting.
  • 12. Data processing and information services / systems.
  • 13. Future issues.