Contemporary hotel sales : a study of current hotel business promotion procedures and practices /

Detalhes bibliográficos
Autor principal:	Schwarz, Andrew
Outros Autores:	Dorf, David C.
Formato:	Livro
Idioma:	Inglés
Publicado em:	New Jersey : Prentice Hall, c1992.
Assuntos:	Industria hotelera Gestión. Restaurantes

Sumário:

1. Start.
2. Study.
3. Survey.
4. Sources.
5. Segment.
6. Set up.
7. Sell.
8. Support.
9. Service.
10. Satisfaction.
11. Summary.