Hinkin, T. R. (1995). Cases in hospitality management: A critical incident approach. John Wiley & Sons.
Cita Chicago Style (17a ed.)Hinkin, Timothy R. Cases in Hospitality Management: A Critical Incident Approach. New York: John Wiley & Sons, 1995.
Cita MLA (8a ed.)Hinkin, Timothy R. Cases in Hospitality Management: A Critical Incident Approach. John Wiley & Sons, 1995.
Precaución: Estas citas no son 100% exactas.