Public relations for hospitality managers : communicating for greater profits /

Bibliographische Detailangaben
1. Verfasser: Kudrle, Albert E.
Weitere Verfasser: Sandler, Mel
Format: Buch
Sprache:Inglés
Veröffentlicht: New York : John Wiley & Sons, c1995.
Schlagworte:
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100 1 |a Kudrle, Albert E.  |9 69270 
245 1 0 |a Public relations for hospitality managers :   |b communicating for greater profits /   |c Albert E. Kudrle, Melvin Sandler. 
260 |a New York :   |b John Wiley & Sons,   |c c1995. 
300 |a xvi, 240 p. ;   |c 24 cm. 
504 |a Incluye referencias bibliográficas (p. 231-233) e índice. 
505 0 |a 1. What public relations is and what it can do for you. -- 2. PR as a strategy in the marketing plan. -- 3. Establishing and maintaining effective media relations. -- 4. What news is and how PR differs from advertising. -- 5. Organizing to launch a PR campaign. -- 6. Special events in public relations. -- 7. Getting your message across to guests. -- 8. Employee relations and its role in public relations. -- 9. Communicating more effectively with your community. -- 10. Planning to meet emergencies. -- 11. Learning from the experts: ideas you can use. 
595 |d 2466  |e 18/05/2010  |f 3915 EYN 
650 7 |a Relaciones públicas  |2 unesco  |9 69271 
700 1 |a Sandler, Mel  |9 69272 
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