Public sector performance : management, motivation, and measurement /
| Otros Autores: | , |
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| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
Boulder :
Westview Press,
1999.
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| Materias: |
Tabla de Contenidos:
- Introduction / Richard C. Kearney and Evan M. Berman
- Productivity and the Process of Organizational Improvement:Why We Cannot Talk to Each Other / Robert E. Quinn
- A Capacity-Building Framework: A Search for Concept and Purpose / Beth Walter Honadle
- The Deadly Sins in Public Administration / Peter F. Drucker
- Humanizing Public Administration / C. Spencer Platt
- Initiating Change that Perseveres / Chris Argyris
- Turnaround at the Alabama Rehabilitation Agency / James E. Stephens
- Common Barriers to Productivity Improvement in Local Government / David N. Ammons
- Recognizing Management Technique Dysfunctions:How Management Tools Often Create More Problems Than They Solve / Gerald T. Gabris
- Municipal Management Tools from 1976 to 1993: An Overview and Update / Theodore H. Poister and Gregory Streib
- Putting a Powerful Tool to Practical Use: The Application of Strategic Planning in the Public Sector / Douglas C. Eadie
- Reorganizations and Reforms: Promises, Promises / Vera Vogelsang-Coombs and Marvin Cummins
- MBO in State Government / George S. Odiorne
- Motivational Programs and Productivity Improvement inTimes of Limited Resources / John M. Greiner
- A Technique for Controlling Quality / William R. Divine and Harvey Sherman
- Adapting Total Quality Management (TQM) to Government / James E. Swiss
- Computer Technology and Productivity Improvement / John A. Worthley
- Organizational Decline and Cutback Management / Charles H. Levine
- An Empirical Study of Competition in Municipa lService Delivery / E.S. Savas
- Excellence in Public Service-How Do You Really Know? / David T. Stanley
- The Self-Evaluating Organization / Aaron Wildavsky
- Program Evaluation and Program Management / Harry S. Havens
- Performance Measurement Principles and Techniques: An Overview for Local Government / Harry P. Hatry
- Measuring State and Local Government Performance:Issues to Resolve Before Implementing a Performance Measurement System / Gloria A. Grizzle
- Developing Performance Indicators for the Pennsylvania Department of Transportation / Theodore H. Poister.