Tiwana, A. (2002). The knowledge management toolkit: Orchestrating IT, strategy, and knowledge platforms (2nd ed.). Prentice Hall.
Citação do estilo Chicago (17ª ed.)Tiwana, Amrit. The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms. 2nd ed. Upper Saddle River, New Jersey: Prentice Hall, 2002.
Citação MLA (8ª ed.)Tiwana, Amrit. The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms. 2nd ed. Prentice Hall, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.